đź’¬ Chat
Virtual Assistant Ă—
Let’s make change happen. Powered by Ryan Collins’ 15+ years of change leadership. Shoot your question and let’s get to the answers that move things forward.
Virtual Assistant is trained on insights from Ryan Collins. It provides informational responses only.

Ryan Collins

Transformation & Innovation Consultant

GET MY EBOOK NOW
GET IN TOUCH
X-twitter Linkedin
ABOUT

Driving Business Transformation Through People & Technology

Helping enterprises implement change, accelerate digital adoption, and enable people-first transformation strategies.

Ryan Collins is a transformation specialist with over 15 years of global experience guiding organizations through complex, enterprise-wide initiatives. With a focus on digital, ERP, and AI adoption, he empowers businesses to unlock value from their technology investments. From orchestrating ERP rollouts and Microsoft 365 deployments to leading AI-driven innovation programs, Ryan is known for building executive alignment, accelerating user adoption, and embedding lasting transformation — ensuring strategic goals are not just met but exceeded.
0 +
Years of experience
0 +

Industries

0 K+

EMPLOYEES TRAINED

0 +

Enterprise platforms

clients
wpp-logo
IBM change management change rollout
GSK change management project
1
oxford university press ryan collins change management
Pepsico change management project
burberry change management
takeda change management
Background

WPP

  • Led AI-driven transformation across a global business landscape, managing end-to-end delivery—from opportunity scoping to benefit realization—as part of a strategic change programme.
  • Designed and deployed AI agents and bespoke workspaces to automate workflows, enhance decision-making, and improve productivity across internal operations and client-facing solutions.
  • Developed a centralized Client Hub for commercializing AI tools, increasing client engagement and enabling monetization of in-house innovations.
  • Orchestrated cross-functional collaboration between business, technical, and data teams, embedding agile methodologies to ensure scalable and adaptive AI solutions.
  • Drove business readiness and adoption through targeted training, communication strategies, and governance frameworks aligned with enterprise digital and data policies.

Carrier

  • Led global change management for the rollout of S/4 HANA, ServiceMax, and Salesforce across 10+ business units, impacting over 20,000 employees.
  • Developed and executed a strategic change roadmap aligned with Carrier’s long-term digital transformation goals, ensuring high-impact and sustainable outcomes.
  • Conducted enterprise-wide readiness and risk assessments, enabling smooth adoption and minimal business disruption during large-scale system implementation.
  • Drove stakeholder engagement and communication, leveraging tailored strategies across executive leadership, operations, and IT to foster alignment and ownership.
  • Delivered targeted training programs with role-specific content, resulting in 90%+ proficiency and measurable improvements in process standardization and system adoption.

Burberry

  • Spearheaded SAP Fiori & AI-driven scanner integration, optimizing inventory management.
  • Developed machine learning-based impact assessments, enhancing user experience.
  • Led AI-powered stakeholder communication and training programs to ensure seamless transition.

Aptiv

  • Led end-to-end Organizational Change Management (OCM) and Project Management for the transition from on-premise systems (Informatica/Teradata) to Google Cloud Platform technologies (BigQuery, Cloud Fusion), incorporating DevOps and CI/CD practices.
  • Planned and executed enterprise-wide change initiatives, coordinating across IT and business units globally to ensure alignment and readiness across regions and functions.
  • Defined and monitored key performance metrics and milestones, managing risks, resolving issues, and ensuring adherence to scope, timeline, and cost commitments.
  • Served as the primary liaison for the transformation program, engaging with the Programme Board and stakeholders to report on progress, risks, and budget, while maintaining project momentum.
  • Spearheaded the User Acceptance Testing (UAT) strategy, including the design of test cases, stakeholder alignment, and defect resolution via JIRA—ensuring business readiness and solution fit.
  • Managed cross-functional collaboration, aligning business users, QA, and development teams, while overseeing structured UAT execution with scenario planning and test data control.

Oxford University Press

  • Led business change initiatives for the global rollout of S/4 HANA and Digital Content Transformation across Europe, the UK, and the US, ensuring seamless deployment and enhanced user experience
  • Reviewed and aligned “as-is” and “to-be” processes, driving operational efficiency and supporting smooth transitions to new systems and workflows.
  • Developed and secured approval for training needs analysis (TNA) in collaboration with SMEs and the project team, ensuring targeted capability building across regions.
  • Designed and executed stakeholder engagement and communication strategies, leveraging multi-channel platforms to ensure clarity, consistency, and alignment at all levels.
  • Identified key organizational change impacts and recommended best-practice structures to support sustainable adoption and long-term business benefits.
  • Monitored training and change metrics, providing timely updates to leadership for informed decision-making and accountability.

Takeda

  • Led global business change and project management for SAP Enhancements across Europe, the US, and Asia, ensuring consistent and successful implementation across diverse regions.
  • Streamlined process alignment by mapping and reconciling “as-is” and “to-be” workflows, improving operational efficiency and end-user experience.
  • Developed and delivered a comprehensive change strategy, covering stakeholder engagement, communications, and training—including a Training Needs Analysis (TNA) endorsed by leadership.
  • Implemented structured project governance, managing budget, business case realization, and adherence to standardized methodologies and protocols.
  • Designed and executed an integrated plan for Change Management, Communication, Training, and User Acceptance Testing, enabling smooth transitions and readiness across sites.
  • Acted as a key liaison with global stakeholders, ensuring transparency, resolving conflicts, and aligning priorities to support a unified transformation approach.

AXA

  • Led Business Readiness Assessments in preparation for the Workday implementation
  • Evaluated feedback and change adoption challenges, ensuring smooth cutover with minimal disruptions.
  • Developed and executed a Stakeholder Management & Communication Plan, increasing awareness and user engagement.

PepsiCo

  • Led the business change initiative for Gemini Ph2 implementation.
  • Conducted readiness assessments and developed a go-live training strategy to ensure smooth adoption.
  • Managed the end-to-end training program, ensuring stakeholders were equipped for the new system.

ConvaTec

  • Managed global deployment of D365, ShowPad, Microsoft Teams, Outlook, SharePoint, and Workday.
  • Designed an overall Change Management & Communication Strategy for seamless user adoption.
  • Developed and executed a structured training program, enhancing global system competency.

National Grid

  • Led business change efforts for new energy market systems (TERRE & Wider Access).
  • Conducted process reviews and aligned operational teams to the new systems.
  • Delivered comprehensive training and business readiness assessments, ensuring smooth implementation.

IBM/Three Mobile

  • Designed and delivered training for 105 applications across 9,000 employees.
  • Managed content consistency and quality assurance across multiple training vendors.
  • Implemented a LMS-based learning path, ensuring structured upskilling programs.

GlaxoSmithKline (GSK) Pharmaceuticals

  • Led global SAP implementation for manufacturing sites across Europe, US, and Asia.
  • Conducted change impact assessments, ensuring each site was prepared for the transformation.
  • Designed and implemented training, governance frameworks, and business process optimizations.
Education

University of Wollongong

Bachelors' degree in International Business

CERTIFICATIONS
AREAS OF EXPERTISE

ERP System Implementations & Digital Adoption

Successfully managing implementations of SAP ECC, SAP FIORI, S/4 Hana, Dynamics365, Workday, Google Cloud Platform (GCP), Salesforce, and ServiceMax, aligning technology with business needs.

Business Process Optimization & Operational Efficiency

Streamlining workflows, improving efficiency, and aligning business processes with digital transformation initiatives.

Stakeholder Engagement & Communication Strategies

Building strong engagement models to facilitate collaboration across executive leadership, operational teams, and external partners.

Enterprise-Wide Change & Transformation

Leading large-scale organizational change, ensuring smooth adoption of new systems and processes.

Data & Analytics-Driven Change Insights

Utilizing analytics, dashboards, and performance metrics to measure adoption, assess impact, and optimize transformation strategies.

Training, Capability Building & End-User Adoption

Designing and executing global training programs, ensuring high proficiency rates in system adoption and skill development.

Ryan Collins

Transformation & Innovation Consultant

GET MY EBOOK NOW
GET IN TOUCH
X-twitter Linkedin
ABOUT

Driving Business Transformation Through People & Technology

Ryan Collins is a change management expert with 15+ years of global experience leading enterprise-wide digital transformation programs. From ERP rollouts to Microsoft 365 and SAP adoption, he partners with organizations to drive stakeholder alignment, user engagement, and long-term success.

Innovative AI & Digital Transformation Leader with over 15 years of experience driving global change initiatives across 140+ industries. I specialize in leveraging AI and ERP systems to optimize business processes, enhance decision-making, and enable predictive analytics. With a passion for AI-powered innovation and digital transformation, I help businesses align people, processes, and technology for sustainable success.

0 +
Years of experience
0 +

Industries serviced

0 +

Enterprise platforms

0 K+

EMPLOYEES TRAINED

Work Experience

WPP

Business Change Project Manager

  • Led AI-driven transformation across a global business landscape, managing end-to-end delivery—from opportunity scoping to benefit realization—as part of a strategic change programme.
  • Designed and deployed AI agents and bespoke workspaces to automate workflows, enhance decision-making, and improve productivity across internal operations and client-facing solutions.
  • Developed a centralized Client Hub for commercializing AI tools, increasing client engagement and enabling monetization of in-house innovations.
  • Orchestrated cross-functional collaboration between business, technical, and data teams, embedding agile methodologies to ensure scalable and adaptive AI solutions.
  • Drove business readiness and adoption through targeted training, communication strategies, and governance frameworks aligned with enterprise digital and data policies.

Carrier

Change Transformation Manager

  • Led global change management for the rollout of S/4 HANA, ServiceMax, and Salesforce across 10+ business units, impacting over 20,000 employees.
  • Developed and executed a strategic change roadmap aligned with Carrier’s long-term digital transformation goals, ensuring high-impact and sustainable outcomes.
  • Conducted enterprise-wide readiness and risk assessments, enabling smooth adoption and minimal business disruption during large-scale system implementation.
  • Drove stakeholder engagement and communication, leveraging tailored strategies across executive leadership, operations, and IT to foster alignment and ownership.
  • Delivered targeted training programs with role-specific content, resulting in 90%+ proficiency and measurable improvements in process standardization and system adoption.

Burberry

Change Transformation Manager

  • Spearheaded SAP Fiori & AI-driven scanner integration, optimizing inventory management.
  • Developed machine learning-based impact assessments, enhancing user experience.
  • Led AI-powered stakeholder communication and training programs to ensure seamless transition.

Aptiv

Change Transformation Manager

  • Led end-to-end Organizational Change Management (OCM) and Project Management for the transition from on-premise systems (Informatica/Teradata) to Google Cloud Platform technologies (BigQuery, Cloud Fusion), incorporating DevOps and CI/CD practices.
  • Planned and executed enterprise-wide change initiatives, coordinating across IT and business units globally to ensure alignment and readiness across regions and functions.
  • Defined and monitored key performance metrics and milestones, managing risks, resolving issues, and ensuring adherence to scope, timeline, and cost commitments.
  • Served as the primary liaison for the transformation program, engaging with the Programme Board and stakeholders to report on progress, risks, and budget, while maintaining project momentum.
  • Spearheaded the User Acceptance Testing (UAT) strategy, including the design of test cases, stakeholder alignment, and defect resolution via JIRA—ensuring business readiness and solution fit.
  • Managed cross-functional collaboration, aligning business users, QA, and development teams, while overseeing structured UAT execution with scenario planning and test data control.

Oxford University Press

Change Transformation Manager

  • Led business change initiatives for the global rollout of S/4 HANA and Digital Content Transformation across Europe, the UK, and the US, ensuring seamless deployment and enhanced user experience
  • Reviewed and aligned “as-is” and “to-be” processes, driving operational efficiency and supporting smooth transitions to new systems and workflows.
  • Developed and secured approval for training needs analysis (TNA) in collaboration with SMEs and the project team, ensuring targeted capability building across regions.
  • Designed and executed stakeholder engagement and communication strategies, leveraging multi-channel platforms to ensure clarity, consistency, and alignment at all levels.
  • Identified key organizational change impacts and recommended best-practice structures to support sustainable adoption and long-term business benefits.
  • Monitored training and change metrics, providing timely updates to leadership for informed decision-making and accountability.

Takeda

Change Transformation Manager

  • Led global business change and project management for SAP Enhancements across Europe, the US, and Asia, ensuring consistent and successful implementation across diverse regions.
  • Streamlined process alignment by mapping and reconciling “as-is” and “to-be” workflows, improving operational efficiency and end-user experience.
  • Developed and delivered a comprehensive change strategy, covering stakeholder engagement, communications, and training—including a Training Needs Analysis (TNA) endorsed by leadership.
  • Implemented structured project governance, managing budget, business case realization, and adherence to standardized methodologies and protocols.
  • Designed and executed an integrated plan for Change Management, Communication, Training, and User Acceptance Testing, enabling smooth transitions and readiness across sites.
  • Acted as a key liaison with global stakeholders, ensuring transparency, resolving conflicts, and aligning priorities to support a unified transformation approach.

AXA

Change Transformation Manager

  • Led Business Readiness Assessments in preparation for the Workday implementation
  • Evaluated feedback and change adoption challenges, ensuring smooth cutover with minimal disruptions.
  • Developed and executed a Stakeholder Management & Communication Plan, increasing awareness and user engagement.

PepsiCo

AI & Change Transformation Manager

  • Led the business change initiative for Gemini Ph2 implementation.
  • Conducted readiness assessments and developed a go-live training strategy to ensure smooth adoption.
  • Managed the end-to-end training program, ensuring stakeholders were equipped for the new system.

ConvaTec

AI & Change Transformation Manager

  • Managed global deployment of D365, ShowPad, Microsoft Teams, Outlook, SharePoint, and Workday.
  • Designed an overall Change Management & Communication Strategy for seamless user adoption.
  • Developed and executed a structured training program, enhancing global system competency.

National Grid

Change Transformation Manager

  • Led business change efforts for new energy market systems (TERRE & Wider Access).
  • Conducted process reviews and aligned operational teams to the new systems.
  • Delivered comprehensive training and business readiness assessments, ensuring smooth implementation.

IBM/Three Mobile

Change Transformation Manager

  • Designed and delivered training for 105 applications across 9,000 employees.
  • Managed content consistency and quality assurance across multiple training vendors.
  • Implemented a LMS-based learning path, ensuring structured upskilling programs.

GlaxoSmithKline (GSK) Pharmaceuticals

Change Transformation Manager

  • Led global SAP implementation for manufacturing sites across Europe, US, and Asia.
  • Conducted change impact assessments, ensuring each site was prepared for the transformation.
  • Designed and implemented training, governance frameworks, and business process optimizations.
Education

University of Wollongong

Bachelors' degree in International Business

CERTIFICATIONS
AREAS OF EXPERTISE

ERP System Implementations & Digital Adoption

Successfully managing implementations of SAP ECC, SAP FIORI, S/4 Hana, Dynamics365, Workday, Google Cloud Platform (GCP), Salesforce, and ServiceMax, aligning technology with business needs.

Business Process Optimization & Operational Efficiency

Streamlining workflows, improving efficiency, and aligning business processes with digital transformation initiatives.

Stakeholder Engagement & Communication Strategies

Building strong engagement models to facilitate collaboration across executive leadership, operational teams, and external partners.

Enterprise-Wide Change & Transformation

Leading large-scale organizational change, ensuring smooth adoption of new systems and processes.

Data & Analytics-Driven Change Insights

Utilizing analytics, dashboards, and performance metrics to measure adoption, assess impact, and optimize transformation strategies.

Training, Capability Building & End-User Adoption

Designing and executing global training programs, ensuring high proficiency rates in system adoption and skill development.

Copyright @ 2025 Ryan Collins.

Your Next Transformation Starts With a Conversation

Leave a message and I’ll get back to you at the earliest.